The Rob Kling Center for Social Informatics (RKCSI) Speaker Series
Speaker: Oded Nov, Associate Professor, Department of Technology Management and Innovation, NYU Tandon School of Engineering
Where: Wells Library 030
When: Friday, September 1, 2:00 PM
Topic: Human-computer interaction for decision making and financial empowerment
Abstract: Consumers are prone to make costly decision-making errors when making personal finance decisions, which require understanding of complex concepts such as uncertainty and trade-offs. While most people are poorly equipped to deal with such concepts, interactive design can potentially help consumers make better decisions. This talk will cover a number of studies on the role of human-computer interaction design in helping non-experts make informed financial decisions. We designed and tested the effectiveness of an interactive financial "nutrition label", as well as social and algorithmic adaptive advice, and novel interactive forms of financial disclosures. A discussion will follow of personal finance decision making as a rich area for HCI research which has the potential to bring significant benefit to non-experts.
Biography: Oded Nov is an associate professor of technology management at New York University. He received his PhD from Cambridge University and his research focuses on human-computer interaction and decision making, social computing and citizen science. Nov is the recipient of the NSF CAREER Award, and his research is supported by the National Science Foundation, the National Academies, the U.S Financial Industry Regulatory Authority (FINRA), and Google.
RKCSI Speaker Series